FAQ | Kyoetsu Kimono Rental

FAQ about kimono rental

if you have any other questions besides the questions below, please feel free to contact us at any time!

Booking

Online booking must be done the day before visiting.
Discounted price is only for the customers who booked online.

Please contact us at least one day before your booking date.

Please call or email one day prior to your reservation date.

Telephone reception

  • Gion shop (9:00~18:30)
    TEL: 075-754-8644
  • Kiyomizu shop (9:00~18:30)
    TEL: 075-532-5222
  • Kyoto station shop (10:00~21:00)
    TEL: 075-693-7900
  • Kawaramachi (9:00~19:30)
    TEL: 075-341-2477
  • Gionshinbashi shop(9:00~18:30)
    TEL: 075-532-0789
  • Arashiyama shop  (9:00~18:30)
    TEL: 075-873-0255
  • Tokyo Asakusa(9:00~18:30)
    TEL: 03-5830-3875

If you canceled on booking day, the cancellation fee(2500yen) will be charged. If you let us know the day before, nothing happens.

Please do not make a reservation more than you need.
The number of customers for each hour is limited.
If you make a double or triple booking, it would disturb the others\’ booking process!.
Thank you for your cooperation.

× means booking unavailable.
Please choose another day or time. If you have to choose that time, please let us know.

We will accept it through call. Please contact us freely.

Rental system

Rental in bad weather is available.
However, in case of storms,heavy snow or typhoons, rental is unavailable.

You don’t have to bring anything.

We will keep them for you during rental.

《Rental customers》
Rental customers Free up to one luggage 500 yen from the second luggage.

If there are more than 2 suit cases, a 500 yen fee will occur for each one after the second one.

(Ex.) If 3 suitcases are going to be stored, a fee of 1000yen will occur.


 

Customers who are not renting 500 yen

Payment Method

Cash, credit card (VISA, MasterCard, AMEX, JCB, UnionPay cards, PayPay, Alipay, WeChat Pay) both are available.

After getting dressed. Please pay before going out.

Kimono

Kimono (common), yukata (Jun.1st-Sep.30th), we offer a wide variety such as hakama.

e have large size kimono.
Please contact us earlier.

Yes.
However, we might not have the size that perfectly fits your children. Please ask us before coming.

There are shawls and coat for rental. And we also suggest you wear leggings for warmth.

Dressing/ Hair set

Don’t worry! We have many professional staffs to dress you well and give some advice to you!

It will take about 30 minutes.
Considering the time that you pick Kimono, it would take more!.
*During high season, you might need more time.
*There is no hair set for male.

Regular kimono and yukata with very plain patterns are available.
Charge is 2000yen+tax.
If you would like to bring other types of kimono besides them, please ask us in advance.

Depends on the numbers, please contact us first.

Sorry.
Pregnant person cannot rent kimono for the danger of miscarriage. Basically Kimono is very tight dress, so we thighten stomache when we have to get you dressed.

During rental

Yes. We can keep your luggage during rental.

Returning

Returning on the day Gion shop 18:00 Kawaramachi shop 19:00 Kyoto shop 20:00 Kiyomizu shop 18:00 Gionshinbashi shop 18:00 Asakusa shop 18:00 You must pay late fee if you are late.

Returning next day service
Return time: 5 p.m. the next day
Fee: 1000yen+tax

Delivery returning service
Fee; 2000yen+tax

We will charge the cleaning fee or repair cost of your kimono.
If you are worry about you will make your kimono dirty inadvertently, you can add our “NO WORRIES” option in case.(300yen+tax)(※Sigarette burn hole, lost your kimono,or getting your kimono too dirty, any case that make your kimono irreparable we will charge the kimono price. )
If you want to know more details, please ask our staff when you come to our shop.

Shop's information

[Gion shop]
12 min walk from Keihan Gion Shijo station
15 min walk from Hankyu Kawaramachi station.
3 min walk from Kyoto City Bus Stops Higashiyama-Yasui or Kiyomizu-michi.

[Kiyomizu shop]
10-minutes walk from Keihan ”Kiyomizu Gojo Station” exit 4
3-minutes walk from Kyoto City bus stop “Gojozaka”

[Kyoto Station shop]
5-minutes walk from JR Kyoto Line “Kyoto Station” exit Hachijo Higashi
5-minutes walk from Kintetsu Line “Kyoto Station” exit Hachijo Higashi
5-minutes walk from Kyoto Municipal Subway “Kyoto Station” exit Hachijo Higashi

[Kawaramachi shop]
3-minutes walk from Hankyu Kyoto Main Line “Kawaramachi Station”
5-minutes walk from Keihan “Gion Shijo”Station
3-minutes walk from Kyoto City bus stop “Shijo Kawaramachi”

[Gionshinbashi shop]
5-minutes walk from Keihan “Gion Shijo”Station exit 9

[Arashiyama shop]
1-minute walk from Randen “Arashiyama” Station exit 1
7-minutes walk from JR”Saga Arashiyama” Station South exit
7-minutes walk from JR “Torokko Saga” Station

[Asakusa shop]
1-minute walk from Tobu Skytree Line “Asakusa” station North Exit
3-minutes walk from Tokyo Metro Ginza Line “Asakusa” station Number 7 Exit
5-minutes walk from Toei Asakusa line “Asakusa” station A5 exit
8-minutes walk from Tsukuba Express “Asakusa” station A1 exit

Please refer to the “map and store information” for more information.

There are public parking lots nearby.
Please check map information of each shops to get more information.

Shooting Plan

The photography spots can be chosen from the ones shown below.

—————————-

・Ninenzaka 

・Sannenzaka 

・Nene no michi 

・Around Kodaiji (Photohraphy is prohibited inside) 

・Around Kenninji (Photography is prohibited inside) 

—————————-

Those who wish to take photos other than the options above, please contact us (kyoetsuphoto@gmail.com).

*If it is a far distance, please bear the burden of the transportation fee for the photographers.

*We refuse to take photos at photography prohibited places. Please understand

The cameraman will pick you up at your rental store.

*There are limited photo spots for customers of Kyoto Station shop, therefore we will consult with you seperately after your reservation is made.

No, the photographers will choose the photos and send them to you. Please understand.

We will send an email with the url of the photo sharing file attached.

*We do not do print out services.

<Kimono plan customers>

An hour after the kimono rental reservation

<Premium plan customers>

1.5 hours after the kimono rental time

Yes, the transportation time is also included in the shooting time.

If you are late to the reservation time,the shooting time will be shortened (or unable to be done).

In that case, we will ask for the photography price so please do not come late.

Please contact the rental store (info@kyoetsu-gion.com)or the photography department (kyoetsuphoto@gmail.com) by the day before.

If you cancel on the day of the reservation the whole photo plan fee will be charged as the cancel fee.

*There will be no cancel fee charged in cases of Typhoon or natural disasters.

Yes, the shoot will take place even if it rains.

However, we may refuse to shoot during typhoons or natural disasters, please understand.

Permission may be needed beforehand to do the shooting inside temples and shrines, so please contact the photography department to check after making your reservation (kyoetsuphoto@gmail.com)

If there are reservations available, it is accepted.

However we recommend you to reserve beforehand as we may not be able to fulfill your desire according to the reservation situation.

Others

Any left will be kept for one week.