FAQ | Kyoto | Kyoetsu Kimono Rental

FAQ about kimono rental

if you have any other questions besides the questions below, please feel free to contact us at any time!

Booking

Online booking must be done the day before visiting.
Discounted price is only for the customers who booked online.

Please contact us at least one day before your booking date.

Please call or email one day prior to your reservation date.

Please write the reservation name and store when contacting via email.

email

Telephone reception

If you canceled on booking day, the cancellation fee(2500yen) will be charged. If you let us know the day before, nothing happens.

Please do not make a reservation more than you need.
The number of customers for each hour is limited.
If you make a double or triple booking, it would disturb the others\’ booking process!.
Thank you for your cooperation.

× means booking unavailable.
Please choose another day or time. If you have to choose that time, please let us know.

We will accept it through call. Please contact us freely.

Rental system

Rental in bad weather is available.
However, in case of storms,heavy snow or typhoons, rental is unavailable.

You don’t have to bring anything.

We will keep them for you during rental.

《Rental customers》
Rental customers Free up to one luggage 500 yen from the second luggage.

If there are more than 2 suit cases, a 500 yen fee will occur for each one after the second one.

(Ex.) If 3 suitcases are going to be stored, a fee of 1000yen will occur.


 

Customers who are not renting 500 yen

Payment Method

Cash, credit card (VISA, MasterCard, AMEX, JCB, UnionPay cards, PayPay, Alipay, WeChat Pay) both are available.

After getting dressed. Please pay before going out.

Kimono

Kimono (common), yukata (Jun.1st-Sep.30th), we offer a wide variety such as hakama.

e have large size kimono.
Please contact us earlier.

Yes.
However, we might not have the size that perfectly fits your children. Please ask us before coming.

There are shawls and coat for rental. And we also suggest you wear leggings for warmth.

Dressing/ Hair set

Don’t worry! We have many professional staffs to dress you well and give some advice to you!

It will take about 30 minutes.
Considering the time that you pick Kimono, it would take more!.
*During high season, you might need more time.
*There is no hair set for male.

Regular kimono and yukata with very plain patterns are available.
Charge is 2000yen+tax.
If you would like to bring other types of kimono besides them, please ask us in advance.

Depends on the numbers, please contact us first.

Sorry.
Pregnant person cannot rent kimono for the danger of miscarriage. Basically Kimono is very tight dress, so we thighten stomache when we have to get you dressed.

During rental

Yes. We can keep your luggage during rental.

Returning

Returning on the day

  • Gion shop 18:00
  • Kawaramachi shop 18:00
  • Arashiyama shop 18:00

You must pay late fee if you are late.

Returning next day service
Return time: 5 p.m. the next day
Fee: 1000yen+tax

Delivery returning service
Fee; 2000yen+tax

We will charge the cleaning fee or repair cost of your kimono.
If you are worry about you will make your kimono dirty inadvertently, you can add our “NO WORRIES” option in case.(300yen+tax)(※Sigarette burn hole, lost your kimono,or getting your kimono too dirty, any case that make your kimono irreparable we will charge the kimono price. )
If you want to know more details, please ask our staff when you come to our shop.

Shop's information

[Gion shop]
12 min walk from Keihan Gion Shijo station
15 min walk from Hankyu Kawaramachi station.
3 min walk from Kyoto City Bus Stops Higashiyama-Yasui or Kiyomizu-michi.

[Kawaramachi shop]
3-minutes walk from Hankyu Kyoto Main Line “Kawaramachi Station”
5-minutes walk from Keihan “Gion Shijo”Station
3-minutes walk from Kyoto City bus stop “Shijo Kawaramachi”

[Arashiyama shop]
1-minute walk from Randen “Arashiyama” Station exit 1
7-minutes walk from JR”Saga Arashiyama” Station South exit
7-minutes walk from JR “Torokko Saga” Station

Please refer to the “map and store information” for more information.

There are public parking lots nearby.
Please check map information of each shops to get more information.

Others

Any left will be kept for one week.